Commitment to Quality

The policy of Sussex Medical Centre is to achieve and maintain a high standard of quality in all aspects of its operation and continually satisfy the expectations of our customers in respect of all the services offered.
Sussex Medical Centre aims to ensure that the needs of our customers are clearly understood and met.
All services are offered to a high professional standard with clinical and comercial integrity.
The Centre is commited to effective Quality Management at every level within the service.
Sussex Medical Centre will ensure in providing and maintaining its services to its customers that:

• the quality policy is upheld and supported by management at all levels;
• staff responsibilities and duties are clearly identified;
• staff are appropriately trained to enable them to undertake thier tasks and given appropriate authority within the scope of thier responsibilities;
• sufficient resources are provided to facilitate the work;
• all appropriate documentation is maintained, controlled and archieved;
• periodic audits and reviews of staff and services are undertaken to ensure that standards are maintained and opportunities for improvements sought.

Ultimate responsibility within the Service rests with the Board of Directors; the Quality Managers, as management representatives are responsible for all matters pertaining to the Quality System.
Sussex Medical Centre is registered with the Healthcare Commission (HCC)